Last updated: 2nd  Feb. 2026

Toshis Fashion (“we”, “us”, or “our”) operates this website and online store (the “Services”). This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. This policy is designed to comply with applicable Indian laws and, where relevant, international data protection standards.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with us:

• Contact details: Name, billing address, shipping address, phone number, and email address
• Payment information: Payment method details, transaction confirmations, and billing information (payment card details are processed securely by third-party payment gateways and are not stored by us)
• Account information: Username, password, preferences, and settings
• Order and transaction information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled
• Communications: Information you provide when contacting customer support
• Device and technical data: IP address, browser type, device identifiers, and network information
• Usage data: Information about how you browse, interact with, and use our Services

We do not intentionally collect sensitive personal data unless required for lawful purposes.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you place an order, create an account, subscribe to marketing communications, or contact us
• Automatically through cookies and similar technologies when you use our Services
• From service providers such as payment processors, shipping partners, marketing platforms, and analytics providers
• From third-party partners where permitted by law

3. How We Use Your Personal Information

a) Providing and Improving Our Services

• To process orders, payments, returns, and exchanges
• To manage your account and provide customer support
• To deliver products and services
• To personalize your shopping experience and recommend products
• To improve our website, products, and services

b) Marketing and Advertising

• To send promotional emails, SMS messages, and other marketing communications (where permitted by law)
• To display relevant advertisements on our website and third-party platforms
• To measure the effectiveness of our marketing campaigns

You may opt out of marketing communications at any time using the unsubscribe or opt-out options provided.

c) Security and Fraud Prevention

• To protect our Services, customers, and business
• To detect, prevent, and investigate fraud or unauthorized activity

d) Legal and Compliance

• To comply with applicable laws and regulations
• To respond to lawful requests from authorities
• To enforce our terms and policies

4. Disclosure of Personal Information

We may share your personal information in the following circumstances:

• With Shopify: Our store is hosted on Shopify, which processes personal information to provide and improve the Services
• With service providers: Including payment processors, shipping partners, IT service providers, analytics providers, and marketing platforms
• With marketing and advertising partners: To provide promotional and advertising services
• With affiliates or business partners where necessary for business operations
• For legal reasons: To comply with applicable laws, court orders, or lawful government requests
• Business transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to handle your personal information in accordance with applicable data protection laws.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze performance, personalize content, and support marketing efforts. You may manage cookie preferences through your browser settings or through any cookie consent tools provided on our website.

6. International Data Transfers

Your personal information may be transferred to, stored, or processed outside India, including in countries where our service providers (such as Shopify) are located. Where required, we rely on appropriate safeguards to protect your personal information in accordance with applicable laws.

7. Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing requests.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Toshis Fashion:
E-mail us at : support@toshisfashion.com 

Location : New Delhi